You may return your unused, unlaundered products within 7 days of receipt for an exchange or a refund of the purchase price excluding our shipping and handling costs. Most items are subject to a 25% manufacturer restocking fee. In the event that an item is damaged, lost or incorrectly delivered, claims must be made within 7 days of receipt. Some of our products are offered with free shipping, so please be aware that if you return one of these products, our actual inbound shipping costs will be deducted from your return refund.
HARRIS PILLOW SUPPLY, INC. - RETURN & REFUND POLICY
Thank you for purchasing your pillow from Harris Pillow Supply, Inc. If you are not satisfied with your purchase, we are here to help.
Return Pillows to: 5 Parker Drive Beaufort, SC 29906 (Attn:Missy)
RETURNS
• You have 15 days to return an item from the date you received it.
• To be eligible for a return, your item must be unused and in the same condition that you received it.
• If the item is defective, we will replace it at no cost to you.
• Your item must be in the original packaging
• You will be responsible for paying your own shipping costs for returning your item. Shipping costs are nonrefundable.
• Once we receive your item, we will issue a refund on your credit card as long as the product is not used or damaged in any way.
• If you have any questions, please email us at orders@harrispillow.com or please give us a call on our toll free number 800-845-8240 and speak with one of our customer service representatives.
• Please fill out the info below.
Harris Pillow Supply, Inc.
RETURN MERCHANDISE AUTHORIZATION FORM
Important information:
Read return policy.
Please fill out and include this portion with your return.
Order number:__________________________(found on top left of your order confirmation)
Name:______________________________________________________________
Billing address______________________________________________________________
Shipping address (If Different than Billing) ___________________________________________________
City/State/Zip______________________________________________________________________________
Reason for return:
__________________________________________________________________________________________________
